Shipping & Returns

Shipping

Susan Carys Designs are made in house to order, therefore can take up to 7 working days for your garment to be produced and the additional postage time to the destination country. 

Returns
 
If the item you have ordered is not suitable you are eligible for a full refund or exchange providing the item is returned within 14 days.

Please send us an email and let us know your reason for return.
 
We recommend you return your order with a guaranteed delivery as we cannot be held responsible for any lost parcels being returned.
 
Your order will only be refunded providing it is returned within the timescale, unworn, in its original packaging with the swing tags still attached. 

Returns Address

Susan Carys

PO Box 80

Liverpool

L24 4YU

Delivery Costs

UK -  1st Class Recorded Delivery - £5.95

Europe - Tracked International Delivery - £12.95

Rest of the World - Tracked International Delivery - £19.95